Privacy Policy


Effective Date: January 1, 2025

1. Introduction

F. & Sons Lawn Care ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.fandsonslawncare.com), use our Customer Portal, and process electronic payments online.

By using our Website or Customer Portal, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using our services.

2. Information We Collect

We collect different types of information, including:

A. Personal Information

We may collect the following personally identifiable information (PII):

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Mailing Address

  • Payment Information (processed securely by third-party providers)

B. Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version

  • IP address

  • Pages visited and time spent on the Website

  • Device and operating system type

  • Referral sources

C. Payment Information

All electronic payment transactions are processed securely through third-party payment processors. F. & Sons Lawn Care does not store or process credit card information directly.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and manage our lawn care services

  • To process estimates, bookings, and payments

  • To personalize user experience on our Website and Customer Portal

  • To communicate with you regarding services, billing, and support

  • To improve our Website and customer interactions

  • To comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Third-Party Service Providers: For payment processing, analytics, and CRM management

  • Legal Authorities: If required by law, subpoena, or regulatory action

  • Business Transfers: In the event of a merger, sale, or acquisition of the business

5. Data Security

We implement security measures to protect your personal information, including:

  • SSL encryption for data transmission

  • Restricted access to sensitive data

  • Secure third-party payment processing

However, no online system is 100% secure, and we encourage users to take precautions when sharing personal information online.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your data, including:

  • Access to the personal information we hold about you

  • Correction of inaccurate or outdated information

  • Deletion of certain data (subject to legal and contractual obligations)

  • Opting out of marketing communications

To exercise these rights, contact us at info@fandsonslawncare.com or call 302-227-2722.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. Users may disable cookies through browser settings, though some features may be limited.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content. We encourage users to review third-party privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from minors. If we become aware of such data collection, we will take steps to remove it.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage users to review this page regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@fandsonslawncare.com

  • Phone: 302-227-2722

Thank you for trusting F. & Sons Lawn Care with your personal information!